After-sales service undertaking
Thank you use our products. To protect your interests, to lift your worries, since the capacity of the date of the company to provide you with a two-Mar Warranty.
One, the installation of a debugger. Installed on equipment operation, and routine maintenance. Two, training and study.
1. Provide an on-site technical training operation.
2. For manual operation.
Three, warranty services installed since the date the company to offer you a three-Mar Warranty. The warranty period, users can receive the following free services :
1.from the company or companies authorized by the unit to provide users with free maintenance. 2.During the warranty replacement parts damaged by the company to provide free, the cost of maintenance personnel by my shoulder four companies,
Four,the following is not within the scope of warranty :
1. all man-made damage (for example : the user removable connecting inappropriate accessories, Stopping the use of brochures, the company's non-approved maintenance and modification) caused by equipment failure, not within the scope of the warranty.
2. The accident, neglect, willful destruction caused by the operation of equipment failure.
3
. Consumables are not within the scope of warranty.
4. The use of incorrect or chemical reagents supplies caused by equipment failure.
5. Irresistible other factors (such as : earthquakes, fires, network accidents, etc.) caused damage to the machine.
Five, response time, I committed the warranty period and warranty, 24-hour response, I received a user maintenance notification, immediate telephony solutions, such as telephone insurmountable circumstances, the company will send a maintenance engineers rushed to the location to carry out maintenance or repairs.
Ruierte electronic technology for you to provide quality comprehensive after-sales service, regardless of the product you have any kind of problem, all will be Ruierte electronic technology customer service prompt, thorough, detailed help. Customer service you will be reflected in the issues of classification and collected within 48 hours to solve the problem. Ruierte electronic technology to provide products factory are to undergo a rigorous inspection, to meet quality standards of qualified products. Ruihua in electronic technology, you as consumers, to enjoy the rights will be fully respected.